Terms & Conditions

Payments are non-refundable or transferable for any reason including but not limited to: holidays, illness, family illness, traffic, lack of parking, missing your bus stop, hangover, injury, ‘not liking it’ or timetable changes. 

A. Early Cancel: Classes can be cancelled up to 6 hours before the class start time without incurring a charge, that class will then be returned to your LOOSEYoga Mindbody account. If a single class or a block of classes has been purchased, the cancelled class will not be deducted.

B. Late Cancel: If a class cancellation is made within 6 hours of the class start time or if you do not attend without notice (“no-show”) the class is non-refundable and will be charged at the full class rate. If you have purchased a single class or a block of classes, the class will be lost or deducted from your block of classes.

Unlimited pricing options do not incur late charges, unless the unlimited pass owner repeatedly no-shows, in which instance charges of £5 per missed class will or may apply.

C. Workshops & Day-Retreats: Workshops may be cancelled up to seven days in advance of the start date of the course or workshop without incurring a charge, the amount paid for the workshop will be returned to your LOOSEYoga Mindbody account to be used against future purchase with us. Workshops cancelled inside the seven-day period prior to the start date will be lost & no refunds made.

D: Courses: A course meets on set days, as such no carrying over or early cancel is available once the course has started. Courses may be cancelled up to seven days in advance of the start date of the course without incurring a charge, the amount paid for the course will be returned to your LOOSEYoga Mindbody account to be used against future purchase with us. Course dates or courses in full cancelled inside the seven-day period prior to the start date will be lost & no refunds made.

E: Course Make-Ups: Some courses have a feature called Make-Ups. Essentially, if you fail to attend a date of your course that you originally signed up for but give us written notice, then LOOSEYoga may check the ‘make-up box’ for the day that you missed. After checking the make-up box for the missed session, LOOSEYoga can sign you up for a future session on the same or a subsequent course of the same name. This will then deduct a session from the pricing option. Number of Make-Ups will depend on the course itself & be displayed in the course description.

F: Private Classes: If a private class cancellation is made within 24 hours of the appointment start time or if you do not attend without notice (“no-show”) the private class is non-refundable and will be charged at the full class rate. Your private class will be lost or deducted from your single block of private classes.

In the rare instance a money refund is made to your payment card; a 20% administration charge will be incurred.